What Pasadena Homeowners Say About Flint Chimney Co Pasadena
Reviews tell you what actually happens when a chimney company rings the doorbell. Not the brochure version. Around Pasadena, from Bungalow Heaven to Hastings Ranch, homeowners want the straight story: did the technician show up on time, was the price what was quoted, and did the work hold up. Flint Chimney Co Pasadena has been earning those reviews in Pasadena since 2002, one chimney at a time. We don’t ask for praise. We earn it with a written price before any work starts, a 365-Day Done Right Promise on every repair, and technicians who treat your home like it matters. Here’s what your neighbors have said.
Recent Reviews
“We just bought a 1940s house in Pasadena and had no idea when the chimney was last cleaned. Flint’s technician showed me exactly what came out of the flue on his camera screen before and after. The written price I approved was the exact amount on the invoice. No surprises.”
Marisol M. – Bungalow Heaven, Pasadena
“I’d been putting off a chimney inspection after a small chimney fire last winter. Hank walked me through the HeatShield evaluation and showed me photos of what the flue looked like on the inside. It wasn’t as bad as I’d feared, and he said so. That honesty is why I’ll call them again.”
Michelle K. – Madison Heights, Pasadena
“The sweep itself took about 45 minutes. What impressed me was the setup. Drop cloths everywhere, the vacuum running the whole time, and not a speck of soot on our white living room rug. When I had a question about the damper, the technician took two minutes to answer it without making me feel stupid.”
Miguel M. – Hastings Ranch, Pasadena
“We’d been told by another company that we needed a full flue relining, thousands of dollars they said. Flint came in, ran a camera, and showed me the existing liner was actually fine. They recommended a sweep and a minor firebox repair instead. Saving us that money earned them a customer for life.”
Adriana M. – San Rafael, Pasadena
“Last fall we booked a sweep before burning season. Flint’s scheduler answered on a Sunday evening, which surprised me. The technician was in uniform, introduced himself at the door, and told me the price in writing before he even brought his equipment inside. The chimney drafts beautifully now.”
Marisol M. – Linda Vista, Pasadena
“We had a small crack in the flue liner that showed up on their inspection video. They installed a DuraFlex liner, gave me the written guarantee in hand, and told me exactly what to do if anything failed within a year. That’s the kind of clear promise you don’t get from most trades anymore.”
Michelle K. – Chapman Woods, Pasadena
Why Customers Trust Us
Read those reviews again and you’ll notice a pattern. Nobody mentions pushy sales tactics or vague pricing. That’s because Flint Chimney Co Pasadena operates by what we call the Garrison Standard, a set of operating rules our team has followed since 2002 under the Garrison Partners family of chimney service companies. Every job gets a written price before any work starts, every time, no exceptions. Every repair carries a written guarantee, the 365-Day Done Right Promise, valid for a full year from the service date. If a covered repair fails during that year, we return at no charge. No arguments, no fine print. And when you call us, a live person answers the phone, 24 hours a day, 7 days a week. Background-checked, uniformed technicians show up on schedule. We work with professional-grade materials like DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, specified by job rather than by margin. The Garrison Code is simple: tell the truth, do the work, stand behind it. That’s what those Pasadena reviews are really about. Have a chimney that needs a look? Call (626) 657-5513 and ask for a written quote. We’ll tell you exactly what you’re facing and what it costs before you spend a dollar.
Written by Hank Delano, Owner at Flint Chimney Co Pasadena, serving Pasadena since 2002.